Terms and Conditions for The Putney Clinic of Physical Therapy

TERMS AND CONDITIONS

Below you will find the terms and conditions for the use of The Putney Clinic of Physical Therapy website, along with the clinic’s policies.

CANCELLATIONS

There will be no charge if 24 hours notice is given for cancellations. Failing to do this, there will be a 50% cancellation fee payable.

DISABLED ACCESS

The Putney Clinic of Physical Therapy has two car parking spaces available for patients with a disability badge. We also have two lifts with ample room for wheelchairs and a large disabled toilet. In addition, our treatment rooms and waiting area have plenty of space for wheelchairs to manoeuvre. All of our services are on the second floor, with no obstacles for physically challenged patients.

CHILDREN UNDER THE AGE OF 16

Children under the age of 16 years must have a parent or guardian present at their initial consultation. For further appointments, the presence of a chaperone will be at the parent or guardian’s discretion.

CHAPERONE POLICY

Children under 16 years of age must be accompanied by an adult. All of our practitioners are CRB registered. A friend or relative of a vulnerable adult wishing to accompany the patient to a consultation or treatment must first obtain the patient’s consent in they intend to accompany them into the treatment room itself.

COMPLAINTS PROCEDURE

In the unlikely event of a patient being dissatisfied with any of the services or standard of care at The Putney Clinic of Physical Therapy, a complaints procedure is available. We deal with all grievances as rapidly and efficiently as possible for the benefit of all parties concerned. View here for more details.

DISCLAIMER

This website is not a substitute for professional medical guidance. Any information contained within is for informational purposes only.

WEBSITE LINKS

Please note that we are not responsible for the content of external websites/links. We do not produce or maintain these websites. All external links on the Putney Clinic of Physical Therapy website are for useful reference purposes only.

CONFIDENTIALITY AND DATA PROTECTION

The Putney Clinic of Physical Therapy complies with national guidelines on the use of patient information and Data Protection. Copies of both policies are available on-site at The Putney Clinic of Physical Therapy.

PRIVACY

Personal information
We do not share your personal information with any third parties.

Emails
If you would prefer that we didn’t contact you by email, please call our reception team on 020 8789 3881. Alternatively, you can also send an email to info@putneyclinic.co.uk.

E-newsletters
If you would like to stop receiving our e-newsletters, you can unsubscribe from our mailing list at any time. You can do so by using the unsubscribe link at the foot of newsletters. Alternatively, contact our reception team on 020 8789 3881 or by emailing info@putneyclinic.co.uk and we will remove you from our mailing list.

COOKIES

This website uses cookies to make the site simpler for you to use. Cookies also help us to analyse traffic to the website, via Google Analytics. The information gathered helps us to make improvements to our website and, as a result, the services we provide. You can find out more about cookies and how to delete and control cookies stored on your computer at www.aboutcookies.org.

GIFT VOUCHERS

Gift vouchers are valid for 6 months from the date of purchase, unless otherwise stated.

"Our ethos is not solely on treatment, but reflects the clinic's aim to promote achievable lifestyle improvements and preventative measures, with a strong emphasis on exercise rehabilitation, suited to your individual needs."

Clive Lathey DO. MSc (Sports Medicine)
Registered Osteopath & Sports Scientist. Founder of The Putney Clinic of Physical Therapy

"Our ethos is not solely on treatment, but reflects the clinic's aim to promote achievable lifestyle improvements and preventative measures, with a strong emphasis on exercise rehabilitation, suited to your individual needs."

Clive Lathey DO. MSc (Sports Medicine)
Registered Osteopath & Sports Scientist. Founder of The Putney Clinic of Physical Therapy

"Our ethos is not solely on treatment, but reflects the clinic's aim to promote achievable lifestyle improvements and preventative measures, with a strong emphasis on exercise rehabilitation, suited to your individual needs."

Clive Lathey DO. MSc (Sports Medicine)
Registered Osteopath & Sports Scientist. Founder of The Putney Clinic of Physical Therapy

THE AWARD-WINNING PUTNEY CLINIC OF PHYSICAL THERAPY

The Putney Clinic of Physical Therapy, winner of the Best Family Friendly Business Award at The Wandsworth Business Awards 2016.
The Putney Clinic of Physical Therapy, winner of the Institute of Osteopathy Practice of the Year Award 2017.

TESTIMONIALS FROM OUR CLIENTS

“The physical demands of being an actor often require the services of a professional medical team. Clive and his team of experts help keep me fit and healthy.”

Daniel Radcliffe

Actor

“A professional golfer needs to have a strong and mobile spine. When I had a problem with my back, Clive helped me to achieve this with treatment and exercises.”

Colin Montgomerie OBE

Professional golfer

“Although retired from professional rugby, I dedicate a lot of time to keeping fit. Clive and his excellent team of health professionals keep me healthy and injury free.”

Lawrence Dallaglio MBE, OBE

Ex-England Rugby Player

YOGA MAMA WELLNESS

Working in tandem with our partners at Yoga Mama Wellness, we offer a broad selection of mat-based classes as part of our exercise and injury prevention programme. Our team of highly qualified Yoga, Pilates and Tai Chi teachers aim to help you achieve a mind-body balance.

DALLAGLIO FOUNDATION

We are proud to support the Dallaglio Foundation, founded by retired England and British Lions star Lawrence Dallaglio. The foundation helps disadvantaged young people via the RugbyWorks programme. It also organises the biennial Dallaglio Cycle Slam fundraising challenge.

THE CLINIC IN IMAGES

To gain further insight into what we do, take a peek through our image gallery. There are photos from our educational talks, workshops, open day events and charity activities. In addition to this, there are photos kindly submitted by the many elite sports people that we treat in action.

CONTACT US

THE PUTNEY CLINIC OF PHYSICAL THERAPY
266 UPPER RICHMOND ROAD,
PUTNEY,
LONDON SW15 6TQ.

TELEPHONE: 020 8789 3881
EMAIL: INFO@PUTNEYCLINIC.CO.UK

OPENING HOURS

  • Monday to Friday: 08:00 - 20:00
  • Saturday: 09:00 - 16:00
  • Sundays: Closed
The Putney Clinic of Physical Therapy works closely with leading private healthcare insurers such as Bupa, AXA, Aviva, WPA and simplyhealth.