We hope you are staying safe and keeping well during these testing times. As from 28 May 2020, we have started a phased reopening of our clinic for face to face consultations to meet the clinical needs of our patients. Following a broad outline from the UK Government on how the country plans to move forward and in accordance with guidance from our Professional Governing Bodies and Public Health England, we have put in place measures to ensure the safety of our environment for our staff and patients.
Our Clinical Director, Clive Lathey, together with our medical colleague, Neil Bulstrode (Surgeon), will have oversight of all health and safety measures to ensure the highest standards are met, risk factors are minimised and that the latest advice from Public Health England and our Professional Governing Bodies is adhered to.
PHASED REOPENING: APPOINTMENT AVAILABILITY & BOOKINGS
We will initially be offering some limited practitioner sessions from Monday to Saturday. Please call or email us if you feel you need to see a clinician and we can advise you what we have available that best suits your situation and needs. We are still offering remote consultations which have been very popular with clients and beneficial during the Lockdown. We continue to recommend these if you need or wish to remain at home and especially if you are in a Vulnerable or High Risk category or are Shielding. At present we are unfortunately still unable to offer massage therapy services. Psychotherapy sessions with Fiona Worthington and Anna Tingle will continue on a remote consultation basis only for the time being.
We have suspended online bookings in the current circumstances but our telephones will be manned between 9am and 12pm from Monday to Friday. Outside of these hours, please leave us a message with a brief explanation of what you need. Alternatively drop us a line on email@example.com and one of our team will get back to you at the earliest opportunity.
We will continue to provide our exercise classes remotely via live video link, until further notice. Please consult the Yoga Mama Wellness class timetable for more details. For those who prefer it, we also offer the option of 1:1 remote tuition.
We look forward to seeing you again and to continuing to provide you with the highest quality healthcare to the best of our ability.
Yours in health,
Clive D Lathey D.O MSc (Sports Medicine)
Registered Osteopath, Sports Scientist and Clinic Director
STEPS WE ARE TAKING TO ENSURE YOUR SAFETY
We have implemented a number of new key safety measures and have adopted important new protocols to help manage any potential risk associated with Covid-19, which include:
- Pre-appointment Covid-19 related screening
- Practitioners wearing medical grade PPE. You are also encouraged to wear your own face protection where appropriate
- Reduced clinic rooms in use to allow for proper social distancing
- Increased frequency of cleaning to sterilise contact areas and equipment and time built in, especially between appointments, to allow for this
- Contactless billing and payment methods
- Additional training for staff on managing Covid-19 risk factors